Unhappy Customers Are Bad for Business (Infographic)

How much money do unhappy customers cost U.S. businesses?

A whooping $537,030,000,000 every year, according to the infographic below by Vision Critical, featured in Dorothy Tan’s Design Taxi post.

Infographic_UnhappyCustomer_Baochi_FINAL_(forJenny)_CTA2

Click on the entire infographic for more interesting facts about the cost of unhappy customers.

 Related:

Disney’s Price Increase: A Customer Service Move?

The Future of Customer Service?

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