Selling Out Editors’ Picks 2018: Customer Service

As we wave goodbye to 2018, we wanted to take a look back at some of our favorite posts of the year. Today, we’re highlighting: Customer Service. You can click on any title below to read the full article: Put the Members and Their Experience First Amy Gardea, Goldstar‘s Senior Director of Customer Service, explains: “We put our members and their experience above all else, and we make that clear to them from our first interaction to our last. Although …

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