Subj: Inter Office Mail – Customer Commitment – How Do You Look at Things?
- DATE: August 7, 2019
- POSTED BY: Jim McCarthy
Editor’s Note: Our own Jim McCarthy shared some thoughts about Customer Commitment with the Goldstar team, and, well, we thought you might get something out of it, too. From: Jim McCarthy Sent: Fri 8/2/2019 2:00 PM To: GSE There’s a famous psych experiment that you may have read about, that you can actually play along with if you’d like. People were asked to close their eyes and, with their finger, draw an imaginary capital letter B on their forehead. (Actually, the …