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Pricing

Which Concert or Show Has the Best Revenue Per Seat This Week? (Week of Sept. 22)

Here are the top concerts and touring shows on Billboard Boxscore that we’ve ranked by Revenue Per Seat — as opposed to Gross. To determine RPS, we divided the grosses by venue capacities. Highlighting RPS demonstrates a different and more interesting story about which shows can bring in value per seat versus simply being big, because calculating average ticket price does not account for empty seats.Revenue Per Seat reflects the efficiency of a show’s marketing and the strength of its appeal,...

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Social Media

Are Your Videos Making You Lose Fans?

You've surely read experts say "video is the future" when it comes to social media marketing. And while that's very likely true, not all video is created equal.A bad video could do far more harm than help for your marketing efforts, but the important question is: What makes a video "bad"?To answer that question, TopRankBlog.com outlined five factors that can result in mediocre or downright terrible videos. You can read the full list here and see the most important...

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Marketing

Want Your Event to Be Unforgettable? Do This

Do you want your audience to talk about your event long after it's over? To tell their friends and family how amazing it was? And most important, to return to your events again and again?Of course, who doesn't?! But the path to creating an event that obtains "unforgettable" status isn't always clear. It's not necessarily about shock value, over-the-top performances or a big budget (thankfully), but often has to do with this advice from The Story of Telling: "Great branding:1....

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News

Houston Theaters That Need Your Help

As you surely already know, Tropical Storm Harvey has done serious damage to the city of Houston, including to many of the live entertainment venues downtown. American Theatre recently reported on the damage and shared photos and videos of the flooding.If you're wondering what you can do to help the theater community in Houston, the article also includes a list of organizations seeking donations to help repair the damage and get back to performing.You can find the list here,...

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#TBT

#TBT: Who Wants to Be a Pontiac?

Happy #TBT! Here’s an oldie-but-goodie post from Jim: Who Wants to Be a Pontiac?[Editor’s Note: When Jim wrote this on February 20, 2009, Pontiac was still in business. GM discontinued manufacturing and marketing Pontiac on October 31, 2010. This post is a helpful reminder about the importance of branding.]Not many takers on that, I’m guessing. To put it the way The New York Times Business section did, Pontiac will “shrivel up” over the next couple of years. Here’s the key...

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Bright Ideas

You Might Fail, So At Least Fail Up

I have a friend who is a very successful live entertainment producer. He’s a creative genius, not as an artist, but as a business person and an impresario. He sees more ways of getting people excited to be in the same building with a bunch of other people to see a show and pay big money for the privilege than most people — hell, almost anybody — sees. A short while back, he had a new production, and unlike most...

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#TBT

#TBT: 3 Ways You’re Wrong About Live Entertainment, Part III

Happy #TBT! Here’s an oldie-but-goodie post from Jim: 3 Ways You’re Wrong About Live Entertainment, Part III. (Read Part I and Part II.)We’ve been talking about misconceptions widely held but both untrue and bad for the live entertainment business. You can go back and catch up by reading: Misconception No. 1: New Technologies are Making Actually Going Out a Thing of the Past and Misconception No. 2: Everything’s Sold Out!Now that you’re caught up, on to …Misconception No. 3. It’s...

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Customer Service

Everything’s Easy When It’s Not Your Problem

Imagine you’re heading to the airport. It’s going to be a long line to check-in, a long wait at the gate, and a long, crowded flight. Not only that, but at the end of that flight is a connection … and then another wait at the gate, another long crowded flight. And when you get there? You’ll stand around that metal carousel and wait for your little bag to come sliding down the chute, so you can head out...

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Bright Ideas

Live Entertainment’s Ahead of the Curve in the Meaning Economy

Blogger and branding expert Bernadette Jiwa shared an interesting idea over on her blog, The Story of Telling: "In the 1950s and 60s when my parents were entering the workforce they created value by working with their hands in an Industrial Economy. Workers manufactured and moved things that would be consumed. In the era of the Information Economy, we began using our heads to produce value. We learned to use computers to design, code and connect. Today we’re seeing a...

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#TBT

#TBT: Good News: Goldstar Is Now a Preferred Partner on the Tessitura Network

Editor's Note: Happy #TBT! It’s our one-year anniversary of this announcement. And we are excited to share with you the details of the upcoming Tessitura Learning & Community Conference at the Manchester Grand Hyatt San Diego. Make sure you check out our session on August 13 at 1:30pm:Panelists include:Laura Burgos, Director of Audience Research & Analytics at Lyric Opera of Chicago Alexandra Llamas, Associate Director of Marketing at San Francisco Symphony Andrew Moreau, Operations Manager/Systems Administrator at Boston Lyric...

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