Customer Service

Selling Out Editors’ Picks 2017: Customer Service

I think we can all agree that 2017 has been an interesting and eventful year. A lot has happened, and before we dive into 2018 (it feels odd to type that!), we wanted to take a look back at some of our favorite posts of the year. All this week we’ll be sharing stories on the most important topics for any live entertainment marketer. And today we’re highlighting: Customer Service. You can click on any title below to read the...

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Why Theater Majors Are Important in Our High-Tech World

"Theater (slow, communal, physical) may be the cure for what ails us in the digital world," writes Tracey Moore in The Chronicle of Higher Education. According to Moore, today's students are unfamiliar with the experience of being alone with their thoughts or of following their thoughts, unimpeded, wherever they might travel. And cellphone use is altering modes of attention, reducing eye contact, hurting necks and hands, and changing our brains and sleep cycles. Moore continues: The skills you learn as a...

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