The 3 Things Your Customers Keep Asking For

Because there are so many things competing for our time, attention and loyalty, it’s important for your organization to get your customers — basically, have their needs and best interests at heart, according to Entrepreneur. Toby Bottorf shares three fundamentals of better customer experiences gathered from interviews his company, Continuum, conducted to understand customers’ needs, desires and values. Jim touched on the first fundamental — Talk to me like I’m a person — in his post, If You Talked to Your …

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