#MondayMotivation: Numbers Aren’t Your Enemy

Looking for a little #MondayMotivation? We’re pulling out past stories that are still just as relevant today. Here’s a pearl from Jim: About the “Fear of Math.” Apparently, I didn’t just make up the idea that some people, including perhaps some of you, are afraid of math. In fact, not only is it true that some people are afraid of math, but we have some evidence to demonstrate why they’re afraid of math. It turns out, according to this study, that about 40% of math …

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Customer Service

Pro Tip No. 2: Customer Service With Amy Gardea

Meet Amy Gardea Title: Senior Director of Customer Service Hometown: Placentia, Calif. Best Live Show She’s Ever Seen: “So many to choose from, this is really hard. I’ve been going to live shows since I was a child. It was a staple of my upbringing. Off the top of my head though, Hamilton. I honestly thought there was no way it could live up to the hype, but I was in absolute awe from the first note to the final …

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Halloween Goes Immersive, Big Holiday to Sell More

Adding more momentum to the ‘immersive’ trend in live entertainment, this year’s Halloween events blur the line between attraction and show. I think it’s great because today’s audiences are, more than their predecessors, interested in being part of the show. The success of Sleep No More or Then She Fell suggest that merging show and participatory media work very well presuming, of course, that they’re done right. By the way, Halloween events are a big deal, and I think most …

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