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Customer Service

An Inspiring Customer Experience

Recently reporter Aileen Cahill had such a great customer experience with Maui Jim that she wrote about it on Marketing Land. She also outlined "the elements that made Maui Jim stand out: Have a great product they stand by. Listen to their customers. Follow through and do what they say they will. Strong partners in their distribution network. Easy to do business with no 'gotchas.'" You can read about Cahill's "remarkable and inspiring" customer experience here. Then check out more from Jim about Customer Commitment: How...

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#MondayMotivation

#MondayMotivation: It’s About Connecting You With Audience

Looking for a little #MondayMotivation? We’re pulling out past stories that are still just as relevant today. Here’s a pearl from Jim: The Goldstar Distribution Network: Why We Built It. Goldstar’s about connecting your event with our audience. That’s our thing. I’ve said that, or something like that, lots and lots of times, but it started to occur to me a few months ago that it wasn’t quite right. Our thing isn’t about connecting your event with our audience. It’s about connecting you with...

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News

Goldstar and Eventbrite in the News

We’ve got some news that will help you reach a wider audience, and make it more convenient for them to catch your events. Goldstar's new partnership with Eventbrite lets you list your event on Goldstar and Eventbrite from one platform, and use mobile ticketing -- meaning no more will-call! “‘For events like ours that are new, you really can get your name out there and sell more tickets on Goldstar and Eventbrite,’ says Amber Fleming, event producer for Foodie Con...

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Marketing

The Goldstar Distribution Network: Why We Built It

Goldstar’s about connecting your event with our audience. That’s our thing. I’ve said that, or something like that, lots and lots of times, but it started to occur to me a few months ago that it wasn’t quite right. Our thing isn’t about connecting your event with our audience. It’s about connecting you with audience, period. We’re not crazy enough to think that we are the only place to find great live entertainment consumers. (We’re the best place, but… ) And if...

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