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Live Chat Tomorrow, May 27: Public Health & Sentiment

Join us tomorrow at 3:00pm Eastern / 12:00pm Pacific to see exclusive results from our on-going survey of thousands of Goldstar subscribers on how they feel about returning to live events. You’ll also get expert insights on reopening venues and public health from Johns Hopkins University Vice Dean for Public Health Practice and Community Engagement, Dr. Joshua Sharfstein, and Nederlander Concerts Vice President of Marketing, Jamie Loeb. Register for the chat here.  

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News

Join Wednesday’s LIVE Expert Chat With Nederlander’s Jamie Loeb and Dr. Joshua Sharfstein

You’re invited to join us for another live chat with the experts on Wednesday, May 27 at 3:00pm Eastern / 12:00pm Pacific.  Goldstar CEO Jim McCarthy will share exclusive results from an on-going survey of thousands of Goldstar subscribers on how they feel about returning to live events and how public sentiment is evolving. We’ll also get expert insights on reopening venues and public health from Johns Hopkins University’s Dr. Joshua Sharfstein and Nederlander’s Jamie Loeb. Dr. Joshua Sharfstein is the Johns...

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News

Raising Donations in a Crisis, Part 3: Q&A With Karen Brooks Hopkins

Recently, Jim chatted with fundraising expert Karen Brooks Hopkins to see what live events organizations can do to raise funds when they can’t produce in-person events. You can watch the full conversation here, or read on for an excerpt of their conversation (which we’ll post in three parts -- click here for Part 1 and Part 2). First, a little about Karen: The Brooklyn Academy of Music President Emerita has more than 30 years of experience in fundraising and is the author...

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News

Raising Donations in a Crisis, Part 2: Q&A With Karen Brooks Hopkins

Recently, Jim chatted with fundraising expert Karen Brooks Hopkins to see what live events organizations can do to raise funds when they can’t produce in-person events. You can watch the full conversation here, or read on for an excerpt of their conversation (which we’ll post in three parts -- click here for Part 1). First, a little about Karen: The Brooklyn Academy of Music President Emerita has more than 30 years of experience in fundraising and is the author of Successful Fundraising for...

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News

Raising Donations in a Crisis: Q&A With Karen Brooks Hopkins

Recently, Jim chatted with fundraising expert Karen Brooks Hopkins to see what live events organizations can do to raise funds when they can’t produce in-person events. You can watch the full conversation here, or read on for an excerpt of their conversation (which we'll post in three parts). First, a little about Karen: The Brooklyn Academy of Music President Emerita has more than 30 years of experience in fundraising and is the author of Successful Fundraising for Arts & Cultural...

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News

What More Can We Do?

The answer is, a lot. The live entertainment industry is made up of the smartest, heartiest, most resilient and creative people. And, we’re going to get through this -- together. First, an update. As you know, we mobilized the Goldstar site and audience to support organizations like yours all over the country. We’re still getting hundreds of submissions up, and more important, we’re starting to see donations from our subscribers come in. If you haven’t listed your organization for this,...

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Social Media

How Theaters Should Handle a Social Media Crisis

Recently, Southwest Airlines had to cancel almost 2,000 flights because of a massive technology failure, which rendered huge portions of their computer systems inoperable for more than 12 hours, reports Convince & Convert. This, of course, led to some 250,000 angry passengers flooding Southwest’s customer service, social media and operations teams. Lucky for us, Jay Baer shares some important lessons we can learn for how to handle a social media crisis. Read two of them below, and check out the...

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News

Priority No. 1 Should Be Developing Audiences

Milwaukee Symphony in crisis -- again. Greg Sandow, call your office. I hate to be harsh, but the orchestral world must obsess about delighting and developing audiences as much as it obsesses about saving orchestras. Audience first.

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Bright Ideas

Make People Want to Talk About What You’re Doing

I agree with Lyn Gardner that Theatre Criticism is not in crisis. A headlong, destination-uncertain transition perhaps, but not crisis. How does this relate to selling out a venue? It’s great to have people commenting on what you do in as large a forum as possible. One major structural advantage for sports event marketers, for example, is that there are entire TV networks (ESPN being the leading one) who must talk about their product 24 hours a day on multiple venues....

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