Selling Out With

Selling Out With Randy Weiner

Randy Weiner and his partners are at the forefront of immersive theater, creating productions like Sleep No More, which takes place in 93 different rooms that audiences can wander through freely, and Queen of the Night, an interactive performance in a formerly abandoned nightclub. The playwright/producer and his team constantly strive to do something different – and it's working. Here he explains what makes his shows so successful and also why he might be making the switch back to...

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Customer Service

The Future of Customer Service?

One of the many ways we interact with customers at Goldstar is through Facebook. It's free, it's quick and the below example shows how effective it can be:

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Bright Ideas

Monty Python to Broadcast its Last Show

In July, the legendary comedy troupe will provide another hint to the live entertainment industry about what the future could look like by broadcasting The Last Night of Monty Python from the O2 Arena in London to theaters all around the world.If you are still wondering whether the business model-broadening powers of live broadcast aren’t real, here’s the key piece of the article I just linked: “Originally, members John Cleese, Terry Gilliam, Eric Idle, Michael Palin, and Terry Jones had...

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Innovation

Jazz at Lincoln Center to Become a Global Brand

We love a good success story, even better when it started with a bit of a risk. Jazz at Lincoln Center began in 1987 and after many successful years it's poised to become a world-wide phenomenon. The Economist looked at the history of the production and where it plans to go in the future. You can read the full article here.

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Customer Service

The Wrong Side of the Convenience Gap

I’m going to ask you a question, and I’d like you to be honest with me about the answer. (Especially since you don’t actually have to say anything.)Imagine it’s lunchtime and you’re at home. Now think of two things that you sometimes eat: One that you eat because it’s convenient to get or inexpensive, and one that you really, really like. One that’s fine and meets your lunchtime needs, and one that you really enjoy.Got those in your mind?So...

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