Goldstar Reveals What Fans Are Really Thinking

We’ve written often about the importance of listening to your fans and using customer feedback to make your events and overall business better and better.

Goldstar is constantly gathering feedback from our members, through reviews, customer surveys and more. Recently, the company put together a new way to visually see the feedback from members, through a word cloud. These word clouds show the most common words members use to describe Goldstar, the events on the site and the overall ticket-buying process. Curious to see what Goldstar members and your fans are talking about? Check out these word clouds from various time periods over this year:

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