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Goldstar Reveals What Fans Are Really Thinking

We've written often about the importance of listening to your fans and using customer feedback to make your events and overall business better and better. Goldstar is constantly gathering feedback from our members, through reviews, customer surveys and more. Recently, the company put together a new way to visually see the feedback from members, through a word cloud. These word clouds show the most common words members use to describe Goldstar, the events on the site and the overall ticket-buying...

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Fans

Inspired By — Q&A With Actor-Writer-Producer Fanshen Cox DiGiovanni

As Jim has written before, “A ticket to a great show or game is not just entertainment — it’s a personal upgrade.” Seeing a live show can — and often does — inspire your own personal creativity. Here’s another interview with an inspiring, creative person from Goldstar Pulse. Fanshen Cox DiGiovanni is creator and star of One Drop of Love, a solo show co-produced by Ben Affleck and Matt Damon. She’s a spokesperson on the arts and racial identity, a...

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Fans

Is Your Organization “Closing the Gate” on New Fans?

Over on his blog, Seth Godin writes about "closing the gate," saying that: "Sooner or later, tribes begin to exclude interested but unaffiliated newcomers. It happens to religious sects, to surfers and to online communities as well. Nascent groups with open arms become mature groups too set in their ways to evangelize and grow their membership, too stuck to engage, change and thrive." There are certainly some examples of this in live entertainment -- genres with graying audiences and few newcomers. But rather than focus on...

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Fans

Margaret Cho Performs the Ultimate “Make Good” and Shows How to Handle a Bad Show

When you're a comedian, bad shows are a part of life. You're off, the audience isn't feeling it, it happens. But once in awhile, things go really bad, like they did for Margaret Cho during a show last month in New Jersey. Audience members complained when Cho seemed to be losing it on stage, Emma Barrie reported for Vulture. But instead of running from a bad night, Cho is facing it head on by inviting that same audience back to...

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Fans

Film, TV and Video Game Composer Michael Gordon Shapiro Is Inspired By

As Jim has written before, “A ticket to a great show or game is not just entertainment — it’s a personal upgrade.” Seeing a live show can — and often does — inspire your own personal creativity. Here’s another interview with an inspiring, creative person from Goldstar Pulse. Michael Gordon Shapiro jokes that he writes music for film, TV and video games in order to finance his musical theater habit. He’s written a collection of award-winning short (10-15 minute) musicals...

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Fans

Filmmaker, Playwright & Novelist Brad T. Gottfred Is Inspired By

As Jim has written before, “A ticket to a great show or game is not just entertainment — it’s a personal upgrade.” Seeing a live show can — and often does — inspire your own personal creativity. Here’s another interview with an inspiring, creative person from Goldstar Pulse. It’s time to meet Brad T. Gottfred, the man behind a couple of the juiciest titles ever to grace Goldstar: Marry, F**K, or Kill and Women Are Crazy Because Men Are A**holes...

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Fans

Why I’m Not a Huge Fan of the Term Fan

What do you call someone who buys a ticket to a live event? (No, this isn't the setup for a joke.) A patron? A ticket buyer? A fan? Yes. All of those, and a few more, appear frequently in the lexicon of live entertainment and arts ticket sellers and marketers. None of them is perfect or right on the money, but let's talk about the word fan. Of course, as a term for someone who is an enthusiast about a band, team or...

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Fans

Film Consultant Jaclynn Robinson Is Inspired By

As Jim has written before, "A ticket to a great show or game is not just entertainment -- it’s a personal upgrade." Seeing a live show can -- and often does -- inspire your own personal creativity. Here's another interview with an inspiring, creative person from Goldstar Pulse. If you’ve ever wondered how crime dramas create such real-life characters and storylines, then it’s time you met film consultant Jaclynn Robinson. Through her company Nine Muses Productions, she brings psychology and...

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Fans

Singer-Songwriter and Broadway Composer Drew Gasparini Is Inspired By

Over on the new Goldstar blog is a series of Q&As with inspiring, creative people. Check out their interview with singer-songwriter and Broadway composer Drew Gasparini. Known for his unique blend of musical theater and pop, Drew’s written award-winning songs for TV and Broadway, released four albums, shared the stage with Jason Mraz, Third Eye Blind, and the Plain White T’s, and is in a “debaucherous” comedy troupe called The Morons. Read a few of his answers below, then head over to Goldstar Pulse for more about Drew. Tell us about...

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Fans

Broadway’s Telly Leung Is Inspired By

Over on the new Goldstar blog is a series of Q&As with inspiring, creative people. Check out their interview with Broadway star of Rent, Godspell and now Allegiance with George Takei, Telly Leung (aka Glee’s Dalton Academy Warbler, Wes) where he shares how live entertainment -- and Whitney Houston -- inspires him. Tell us about what you do. I’m an artist, Broadway and TV actor, singer and recording artist, performer, storyteller, producer and teacher. I know that’s a lots of titles,...

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