Catch Jim at Arts Reach Moderating Panel About Customer Service

arts-reach-logoMark your calendars, because you should attend the Arts Reach National Arts Marketing, Development & Ticketing Conference at the Millennium Biltmore Hotel in Los Angeles October 18-19. Goldstar CEO Jim McCarthy will be moderating a panel titled, Excellent Customer Service: Great in Theory, But Impractical in Reality? Here’s a brief description of the panel:

This is not a panel, but a brawl. The audience will hear two sides of an age-old argument in the live entertainment and arts world and decide who’s right! Is customer service a necessary expense to be minimized or an investment that pays off for you? You’ll hear the arguments, you’ll ask the questions, and then you’ll decide!

Other participants on the panel include: Joseph Yoshitomi, Vice President, Marketing Strategy TheaterMania/OvationTix; Kathryn Harrach, Membership and Visitor Services Director The Huntington Library, Art Collections, and Botanical Gardens; Jennifer Nelson, 3-D Theatricals Box Office & Sales Manager/Volunteer Services.

3-for-1: Until Wednesday, September 14, if you register for the conference you can bring two people from your organization for FREE. Registration is just $499 before September 14. This is a great way to bring your key staff to the event and find out how what you’re doing at your organization compares with others across the country.

Find out more details about the conference here.

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