Contributors

Jim McCarthy

CEO, Goldstar

Jim McCarthy is the CEO of Goldstar, but he is also Customer Service Agent No. 1 for the company. Jim has spent the last decade and a half in e-commerce, starting way back at GeoCities before it was bought by Yahoo in 1999. Even before that, he helped to open about 50 Noah’s Bagels locations in California, where he learned about delighting customers, developing employees and managing high growth. He’s written articles and commentary in Fast Company, Business Insider and other well known publications, and has appeared as a speaker at conferences like SXSW, TEDU (part of the main TED conference), INTIX and others. He co-founded TEDxBroadway, which he also hosts and curates. Jim graduated from Harvard College and has an MBA from the Anderson School at UCLA. He also speaks Japanese, writes ghost stories and is a certified lifeguard.

#TBT

#TBT: Don’t Confuse Me With the Facts

Happy #TBT. To celebrate, we’re sharing an oldie-but-goodie post from Jim: Don’t Confuse Me With the Facts.Seth Godin urges you to use facts as part of your decision-making when available. It sounds simple, right? But it’s vastly complicated by the fact that every fiber of your being is built to ignore facts when you’ve got a “feeling” about something.And his point is also that there’s more good data than ever. Here’s an excerpt:“What are you going to do when...

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News

Putting on My Producer’s Hat

It’s that time again when I get to wear my producer’s hat. Once a year, I gather an extraordinary group of talent to put on an event at New World Stages in New York City. And, like every producer out there, I stress about the quality of the event, the effectiveness of the marketing, reaching an audience and, yes, reading the reviews.For me, producing TEDxBroadway is a vital part of my job as CEO of Goldstar because our goal...

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#TBT

#TBT: All Cake, No File, All Good

Happy #TBT. To celebrate, we’re sharing an oldie-but-goodie post from Jim: All Cake, No File, All Good.This post started in my mind as simply an appreciation for an event being produced by the Actors' Gang in Los Angeles called All Cake, No File [circa 2009].It’s a combination of a cooking show and a tribute to Johnny Cash, which is pretty cool for reasons that if you really understand the live entertainment business today, you’ll understand.But the more I thought...

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#TBT

#TBT: The Album is Dead. Long Live the Album

Happy #TBT. In light of the fact U2 is going to tour 1987's The Joshua Tree in honor of the album's 30th anniversary, we thought we'd share this oldie-but-goodie post from Jim: The Album is Dead. Long Live the Album.The album is dead.I agree with many observers who say that the future of a collection of songs packaged up as a single commercial product pressed onto plastic or even encoded into MP3s with the expectations of significant sales is a thing...

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#TBT

#TBT: Why Ben & Jerry’s Doesn’t Sell Hardware

Happy #TBT. To celebrate, we’re sharing an oldie-but-goodie post from Jim: Why Ben and Jerry’s Doesn’t Sell Hardware.We recently had a very interesting conversation with Greg Sandow about the future of classical music [December 2009].What didn’t come up was the fact that Greg is writing a book on the topic and has gathered a group of informal advisers to give him input as he goes along. It’s a very interesting group from a number of disciplines loosely organized around (but not...

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#TBT

#TBT: About Selling Out

Editor's Note: This week Goldstar celebrated its 15th anniversary. And we couldn't have done it without you. So thanks for being here. For everyone in the live entertainment business, we hope we make your daily grind a little easier and more fun. Here's to many more successful and exciting years! In honor of our anniversary, we're sharing Jim's first-ever Selling Out post, where he shared his thoughts on live entertainment.I’ve got this ticket framed and stuck on the wall...

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#TBT

#TBT: The Very Bright Future of the Live Entertainment Business

Happy #TBT. To celebrate, we’re sharing an oldie-but-goodie post from Jim: The Very Bright Future of the Live Entertainment Business.This site is devoted to bringing about the future which I believe is not only possible, but likely: the ascendancy of live entertainment as the leader in the entertainment industry overall.How can such a thing be possible?Value comes from relative supply and demand. Over the last generation, the percentage of our lives that are “real” has dropped dramatically, and seeing something happening...

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#TBT

#TBT: Food IS Fun, Not Food

Happy #TBT. To celebrate, we’re sharing an oldie-but-goodie post from Jim: Food IS Fun, Not Food.Let me rephrase.In an era of plenty (and despite the sour economy [circa 2010], compared to almost any time or place in the history of humankind, our cup truly runneth over), food isn’t about eating. It’s about fun.And if you’re in the live entertainment business, it’s important to recognize that in the last generation or so, the business of food and the business of fun have...

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News

What IS Theater Mode?

Recently, rumors leaked that the new iPhone will have a feature called Theater Mode.Everything about it is pure speculation, even whether it exists or not. It's even less certain what it actually does.That didn't stop some people from speculating that it's a one-push system for quieting your phone while you're at the theater.Maybe. I have no idea, and my spies inside Apple aren't talking to me.But what if Theater Mode wasn't about shutting up and sitting quietly in a...

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News

INTIX 2017: Take Your Tickets to the People

New Orleans. Not a difficult place to have a great week.And last week, INTIX 2017 in New Orleans more than accomplished that feat.INTIX is one of the best conferences if you're in the live entertainment business, because what's on peoples' minds there is a great bellwether for what's going on around the industry. When INTIX is excited about something, that means the industry is going to be excited about that thing.This year, I had the opportunity to introduce the...

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