TEDxBroadway Will Return to New York City in Fall 2019

TEDxBroadway organizers have announced the next TEDxBroadway will take place September 24, 2019, reports Broadway Briefing.Co-founders Damian Bazadona of Situation Interactive and Jim McCarthy, CEO of Goldstar, are moving the annual one-day event, which has been traditionally held in February, to the fall of next year.The TEDxBroadway organizers will once again fill the stage with speakers to tackle the question, “What’s the Best Broadway Can Be?”“We decided we wanted to move the event to the fall when it really feels...

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The Top Broadway Shows, As Sorted By Revenue Per Seat — Week Ending Sept. 30

Here are the top Broadway shows last week, ranked by Revenue Per Seat – the one and only metric marketers should use to determine the success of their efforts. Why? Average Ticket Price doesn’t tell the whole story when empty seats are NOT factored into the equation.To determine RPS, we divided the grosses by venue capacities. Highlighting RPS demonstrates a different and more interesting story about which shows can bring in value per seat versus simply being big, because...

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Customer Service

#MondayMotivation: Customer Service Appreciation Week

In honor of Customer Service Appreciation Week, October 1-5, we're sharing a few posts from Jim about the importance of customer service.You can click on any title below to read the full article:You Know What Customers Love? Rules You may not think customers react viscerally to rules, but they do. They’ll see that you took advantage of your opportunity to push them around, and they’ll remember it. You won’t be building up good will. Is there such a thing as building...

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